Billing and Collections Supervisor

Onsite : San Francisco, California

Salary: $100,000-$110,000

Our client is a nonprofit organization focusing on providing career opportunities for individuals reentering society after incarceration, with a particular emphasis on those who have served long-term sentences. By offering resources, training, and support, the nonprofit helps these individuals rebuild their lives, gain meaningful employment, and successfully reintegrate into their communities.

The Billing and Collection Supervisor, reporting to the Controller, will oversee the billing and collections processes within the nonprofit organization, ensuring timely and accurate invoicing, payment collection, and account reconciliation. This role requires strong leadership skills, attention to detail, and a commitment to maintaining the financial integrity of the organization while aligning with its mission and values.

Key Responsibilities:

• Supervise, train, and support the billing and collection team.
• Conduct regular performance evaluations and provide feedback.
• Develop and implement policies and procedures to improve efficiency and effectiveness.
• Oversee the preparation and issuance of invoices to ensure accuracy and compliance with contractual obligations.
• Ensure timely billing cycles and address any discrepancies or issues promptly.
• Work closely with program managers to ensure all services provided are billed correctly.
• Manage and monitor the accounts receivable ledger to ensure timely collection of payments.
• Develop strategies to reduce outstanding receivables and minimize bad debt.
• Communicate with donors, clients, or partners regarding overdue accounts and arrange payment plans when necessary.
• Prepare regular reports on billing and collection activities, highlighting key metrics and trends.
• Provide financial analysis and insights to support decision-making by the leadership team.
• Ensure compliance with relevant laws, regulations, and organizational policies.
• Collaborate with auditors during financial audits and reviews.
• Work closely with other departments to resolve billing and collection issues.
• Serve as a point of contact for internal and external stakeholders regarding billing and collection matters.

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 5-7 years of experience in billing, collections, or accounts receivable, with at least 2 years in a supervisory role.
• Experience in a nonprofit organization is preferred. • Strong understanding of accounting principles and financial regulations.
• Excellent leadership and communication skills.
• Proficiency in accounting software and Microsoft Office Suite.
• Ability to analyze financial data and prepare reports.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively in a team-oriented environment.